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Forza Motorsport 3 – In-Game Questions

Q: I’ve received a message saying that my profile is corrupt/tampered with/no longer available and must be deleted to continue. How do I correctly delete my profile so I can play Forza 3 again?

A: Here are the steps to correctly delete your profile game save:

  • Navigate to the “System Settings” menu of the Xbox 360 Dashboard.
  • Scroll down to “Memory” and select the location where you save your Forza 3 profile (Memory Unit or Hard Drive)
  • Select “Games” and scroll down to find Forza Motorsport 3.
  • Locate a file that displays your current/active Xbox LIVE Gamertag. It will say “Saved Game” below it.
  • Delete this file and re-boot Forza Motorsport 3 to start your new career.

Q: I received the following message while trying to access a feature in the game "Your gamertag has been banned from this feature. For more information about Xbox LIVE's terms and services agreement, please visit Forzamotorsport.net". What did I do wrong?

A: If you have received this message then you have been banned from a specific feature on Xbox LIVE. This can happen if you upload offensive materials to the Storefront/Auction House, or use exploits and cheats to better your lap times. If it is your first time ban it will most likely be temporary, however depending on your offence we reserve the right to permanently ban you from a given feature. The duration of your ban will be displayed in a message sent to your Forza Motorsport 3 “Message Center” which can be found by navigating to the “My Profile” section of the Forza 3 main menu.

Currently we are banning users who have created an item that contains any of the following elements:

  • Depictions of nudity and/or sexual themes and suggestions. This includes “censored” designs or items that are deemed inappropriate.
  • Depictions of racism, hate crimes, bigotry, and discrimination. This includes any references to the Nazi regime.
  • Depictions of drugs and/or narcotics.
  • Fraudulent depictions used to trick players into purchasing your item.
  • Derogatory comments or remarks targeted at another user, person, or group.
  • Offensive language and profanity.
  • Any political references that we deem as inappropriate or offensive.

Additionally we are banning users who post cars that offer Microsoft Points (via hidden layers and codes), as well as users who are selling Forza Motorsport 3 credits on eBay. You may not post items discussing the rules and regulations of this game on the Storefront and Auction House, discussions regarding these matters should be discussed by EMAIL ONLY to Turn 10. If you auction is not appropriate for all ages then you should take active steps to remove these design elements to avoid getting banned.

Q: I installed the contents of disc two before playing the game for the first time and now I cannot get past the disc 2 installation screen. How do I fix this?

A: The only time you should install the contents of disc two is when you are prompted to do so from within Forza Motorsport 3. If you have already installed the contents of disc two and have yet to play the game then you will need to delete it in order to proceed. Navigate to the “My Xbox” tab on the Xbox 360 dashboard and select “System Settings” all the way to the right. Scroll down to “Memory” and select the storage device where the content was installed. Select “Games” and scroll down to “Forza Motorsport 3”. Look for the following items and delete them from your hard drive by selecting them and choosing “Delete”.

The items you need to delete are:

  • American Car Pack
  • Asian Car Pack
  • European Car Pack
  • Road Racing Track Pack

Once the content has been deleted insert the first Forza Motorsport 3 game disc (marked as “Disc 1 Play Disc") and follow the on-screen instructions to correctly install the contents of disc 2.

Q: I’ve already installed disc two but there are still cars and tracks greyed out in the menus. What gives?

A: There are 5 cars that are only available to members of our VIP program. In order to be considered a VIP you must purchase the Limited Collectors Edition (LCE) of Forza Motorsport 3. The exclusive VIP cars are:

  • 2008 Aston Martin DBS
  • 2009 Chevrolet Corvette ZR1
  • 2007 Ferrari 430 Scuderia
  • 2007 Lamborghini Gallardo Superleggera
  • 2007 Porsche 911 GT3 RS (997)

Read more about the cars of Forza Motorsport 3 here.

Q: I was in a multiplayer race earlier and saw a bunch of identical black Volkswagen Bora’s on the track instead of the actual cars my friends were driving. Is something wrong with my game?

A: Turn has released multiple Downloadable Content (DLC)packs that add new cars to Forza Motorsport 3. If you haven’t downloaded the DLC, or the free car from that pack, then these cars will show up as a generic black Volkswagen Bora. By downloading the free car available with each car pack we release, you will be able to view these car models in-game with your friends.

Here’s how to locate the free car from each car pack:

  • Load up Forza Motorsport 3 and Navigate to the Main Menu.
  • Scroll down and select “Xbox LIVE Marketplace”.
  • Locate all FREE items with “Car Pack” in the title.
  • Download these items to your hard drive.

Here is a list of free items that will help you see these cars in multiplayer races:

  • Hyundai Car Pack (Free)
  • Hot Holidays Car Sample – 2010 Audi S4 (Free)

// Got an unanswered question? Email us. forzafb@microsoft.com //