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Forza Motorsport 3 VIP, Limited Collector’s Edition (LCE) and Downloadable Content (DLC) Questions:

Users having problems downloading content (DLC) items on Xbox LIVE.

We’ve been receiving many e-mails regarding failed downloads of content over Xbox LIVE. If your download was stopped or failed due to connectivity problems remember that you can re-download any and all content through the “Download History” section of the Xbox 360 Dashboard. Here’s how:

Log in with your gamertag and navigate to the “My Xbox” level of the Xbox LIVE dashboard.  Scroll to the right once and hit “A” on your Avatar. From this menu select “Manage Account” and scroll down to “Download History”. Here you will see a list of your recent downloads, even if they have not been completed. Highlight and select the content you’re missing and a menu will appear giving you the option to download the item again.

Q: Word on the street is that Forza Motorsport 3 comes with a redeem code for extra cars and tracks. How do I get them in the game?

A: Every new copy of Forza Motorsport 3 includes an Xbox LIVE redeem code for the Benchmark High Speed Ring, Sidewinder Proving Grounds and the Classic Car pack, all offered as Downloadable Content (DLC). Read more about this content here. In order to access this content in game it must first be downloaded from Xbox LIVE. From the Xbox 360 Dashboard, hit the guide button and scroll to the “Marketplace” tab on the far left. Scroll down to “Redeem Code” and enter the 24 digit code hidden underneath the removable panel of the Redeem Card found within your copy of Forza Motorsport 3. Once the content is downloaded you will be able to access these tracks and cars in the game.

Q: In the middle of downloading the Classic Car Pack (or any DLC for that matter) my Xbox 360 lost connection to Xbox LIVE and the download stopped. How do I get this content back?

A: Log in with your gamertag and navigate to the “My Xbox” level of the Xbox LIVE dashboard.  Scroll to the right once and hit “A” on your Avatar. From this menu select “Manage Account” and scroll down to “Download History”. Here you will see a list of your recent downloads, even if they have not been completed. Highlight and select the content you’re missing and a menu will appear giving you the option to download the item again.

Q: I bought Forza Motorsport 3 used and do not see the redeem codes in the box. Is there another way to get access to the additional content?

A: The only way to obtain the additional day one Downloadable Content (DLC) is to purchase a new copy of Forza Motorsport 3. This content is not available for purchase or download on Xbox LIVE without the original redeem code included within Forza Motorsport 3. If the redeem code is in the box chances are it has already been used by the first owner and will not work for a second download.

Q: I’ve received the following message when trying to load up Forza Motorsport 3 “You have cars in your garage that are missing DLC content. Please re-install the content. If you continue without re-installing the content, all cars with missing DLC content will be removed from your garage”. What does this mean?

A: This message will appear for any of the following reasons:

  • You have removed a DLC pack from your hard drive.
  • You have purchased a new console and have not transferred your DLC license. (Find out how to transfer your DLC license to a new console here.)
  • You have downloaded your DLC on another console.
  • You are playing offline with your gamertag on a different console.

Warning: By hitting “A” at this screen you agree to the deletion of these cars from your garage. If you don’t want to lose your cars hit “B” at this screen and resolve the problem before trying again. Keep in mind that in order to access purchased DLC while NOT connected to Xbox LIVE you must be on the console where it was originally purchased. If you are connected to Xbox LIVE then you can play on other consoles, however you must remain connected to Xbox LIVE.

Q: I've purchased a new Xbox 360 console and am having problems accessing content I've purchased online via the Xbox LIVE Marketplace. How can I fix this?

A: Got a new Xbox 360 console? If so you will need to transfer the licenses of all your purchased content from the Xbox LIVE marketplace. For more information and steps on how to transfer your license to your new console please visit the following page on Xbox.com.

Q: In Forza Motorsport 3 certain cars and tracks are greyed out and won’t let me select them. Why can’t I play with this content?

A: Forza Motorsport 3 is shipped with one game disc and a bonus disc filled with additional content, including cars and tracks. If you see cars and tracks greyed out it means that you have not installed the second disc. To install the second disc of bonus content simply navigate to the main Forza Motorsport 3 menu. Select “Install Disc 2” at the bottom of the menu and follow the prompts on screen. Below is a list of content included on the second disc.

The Contents of Disc 2:

  • Asian Car Pack featuring 37 cars from Asian Manufacturers
  • European Car Pack featuring 39 cars from European Manufacturers
  • American Car Pack featuring 28 cars from American Manufacturers
  • Road Racing Track Pack that includes 3 Racing Environments (Rally di Positano, Fujimi Kaido and Nurburgring Nordschleife)

Q: What is the Forza Motorsport 3 VIP program and how do I sign up?

A: The VIP program is an initiative to reward fans of the series that have purchased the Limited Collector’s Edition (LCE) of Forza Motorsport 3. Along with the 5 cars listed above, VIP’s will also get special recognition in-game along with access to a host of VIP cars that will be released by Turn 10. These cars will be created by our community specifically for our VIP’s and will not be made available to anyone who is not a VIP member.

Q: Will VIP memberships ever be sold separately from the Limited Collector’s Edition(LCE) of Forza 3?

A: Maybe. We’re looking into it, however at this point the only way to become a VIP is to purchase the Limited Collector’s Edition (LCE) of Forza Motorsport 3.

// Got an unanswered question? Email us. forzafb@microsoft.com //